At WebInterpret, we know how communication with buyers can affect the reputation of your online store. We also know how language barriers can prevent you from giving clients the customer support they deserve.
With our Help Desk and Reputation Manager, language barriers are a thing of the past. Communicate with clients in their native language across multiple platforms from a single location.
Manage all your buyer messages from a single location. See comments from different countries and platforms in an intuitive panel with detailed information.
Quickly reply to messages using pre-assigned templates based on the type of feedback you receive. Important messages that can affect your reputation are automatically given priority, with the option to receive additional email notifications.
Hello, I would like to know the exact size of the dress and can you send to my country
See customer reviews in your language and automatically reply in each client’s native tongue. Select from ready-made templates written by professional translators.
See when you received feedback and how much time you have left to reply in a timely manner. Schedule replies from a handy snooze function.
Negative feedback is always given higher priority. Receive additional notifications and more options to handle sensitive cases.
All feedback is scanned and assigned its own category. Easily select from a variety of response templates, or create your own automatically translated reply.