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Compliance Roadmap for Online Sellers in the EU

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What you will learn

  • Prevent heavy fines by strictly adhering to the General Data Protection Regulation (GDPR) when handling consumer data.
  • Fulfill GPSR mandates by providing technical documentation, accurate safety labeling, and appointing an EU Responsible Person.
  • Prepare for Digital Product Passports (DPPs) which will digitally track a product’s environmental impact, materials, and repairability.
  • Meet Consumer Rights Directive obligations by offering mandatory 14-day withdrawal rights and implementing transparent pricing.
  • Fulfill additional environmental duties created by the Green Claims Directive, packaging regulations, and Extended Producer Responsibility systems.

The road to Europe’s online marketplaces isn’t straightforward due to a wide range of regulations and an extensive list of technical documentation digital retailers must meet and provide to start selling in one of EU countries. 

This path became even more complex at the end of 2024 as the General Product Safety Regulations, replacing a somewhat looser General Product Safety Directive, went into full effect. 

Consequently, vast digital marketplaces like eBay or Amazon must collaborate with market surveillance authorities and remove all items from their platforms that don’t meet the new product safety standards. 

GPSR isn’t the only regulatory hurdle sellers based outside of the EU must overcome before starting to sell on ecommerce platforms or in their online store. We’ll take you through some of the most critical compliance requirements you must meet to place products on the EU’s digital marketplaces. 

European countries have long been attractive destinations for digital retailers. The number of shoppers on the Union’s online marketplace has steadily increased